Contact information
At Avelorie Baby, we're here to help.
If you have any questions about your order, delivery, returns, refunds, products or any other enquiry, please contact our customer support team using the details below.
Customer Support
Email: help@aveloriebaby.com
Phone: +61 427 629 899
When contacting us about an existing order, please include your order number and the email address used to place your order. This will help our team locate your order and assist you more efficiently.
Business Address
Avelorie Baby
Canley Vale
New South Wales (NSW) 2166
Australia
Please note that this is our business contact location and should not be used for product returns unless our customer support team has provided you with return instructions.
Order Enquiries
For questions regarding:
- Order status;
- Shipping and tracking;
- Delivery delays;
- Incorrect or damaged items;
- Returns and refunds;
- Product information;
- Changes or cancellation requests;
please contact us at help@aveloriebaby.com.
Returns
Please do not send a return without contacting us first.
To request a return, email help@aveloriebaby.com with your order number and the reason for your return.
Our team will review your request and provide the appropriate return instructions in accordance with our Refund & Returns Policy.
Response Times
We aim to respond to customer enquiries as soon as reasonably possible.
Response times may be longer during weekends, public holidays, promotional periods or periods of unusually high demand.
Online Store
You can visit our online store at:
aveloriebaby.com
Contact Details
Avelorie Baby
Canley Vale, NSW 2166
Australia
Email: help@aveloriebaby.com
Phone: +61 427 629 899
Website: aveloriebaby.com